Hotel meetings and catering professional versed in guest services food and beverage operations. The Banquet Captain is responsible for ensureing that his/her assigned events and activities are organized and executed, resulting in the complete satisfaction of the guests attending the event. It follows simple and effective tips of writing a professional resume. Expert at maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. A List of Skills or Qualifications Relevant to Banquet Servers. Managed banquet staff through training scheduling and payroll. Maintain communication with group contacts so as to best detail BEOs and meeting agendas in Delphi 2013. Experienced in working with CITY, GSS, ESS. Banquet Captain Resume Summary : A career restaurant guy who looks at his job as being part of a team. Ensure staff is working efficiently to meet deadlines. Most resume samples make display of hospitality training. Responsible for valet parking during all events and for hotel guests. I love waiting tables and thrive best as a waiter. I love waiting tables and thrive best as a waiter. Handle all the high limits customers. A typical sample resume for Banquet Servers lists duties like greeting guests, leading them to the table, responding to requests, checking table decoration, refilling glasses, anticipating guest needs, and keeping the premises clean. Attended meetings of managers, supervisors and work units. Assisted in the coordination of the guests needs to maximize satisfaction. Skills : Unifocus, Evention, Event Planning, Event Coordination, Delphi, Adaco, Server. Expedite parties up to 1,5000 people. Work with other departments throughout the resort (i.e. A banquet captain will be responsible for overseeing all banquet operations, including servers, food delivery, alcohol service and consumption, and general maintenance and upkeep of the banquet area. Supervised banquet staff and assisted management with scheduling. A banquet captain is expected to maintain high standards in food service, including extensive culinary knowledge and hospitality skills. Very customer based, engaging and make them have a wonderful experience. Their responsibilities include managing the staff, ensuring clients are served fast, checking table decoration, responding to customer inquiries or complaints, and making sure that sanitation rules are respected. All rights reserved. Utilized a continuous improvement approach to ensure a high quality. Coordinate closely with chefs on menu changes throughout the year. Supervised concession stands in absence of concession manager, Demonstrate and maintain uniformity and organizational performance, Ability to handle sensitive issues tactfully, respectfully and confidentially, Lead most Banquet functions and assist in scheduling, Strong initiative & ability to follow-through on duties with minimal supervision, Articulate with detail settings and presentation. Business Administration And Computer Science, Directed banquets for groups of 300+ guest (receptions, weddings, meetings, retirement parties). Ensure adherence to company and hotel policies by banquet team members. Effective communication with managers, supervisors, and staff through both written and verbal skills. People often host banquet-style meals at special events, including weddings and corporate meetings. See salaries, compare reviews, easily apply, and get hired. Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up, and proper shutdown. Trained staff on Kimpton's policies and procedures, Managed and provided oversight at events as small as 20 and as large as 150, Ensured client's logistical requests and needs were met as outlined on Banquet Event Orders, Directed and assisted in venue restoration that included dismantling and removal of equipment and supplies, Ensured staffing needs were met when handling multiple events simultaneously and consecutively, Encouraged repeat business by providing superb customer service. Planned Coordinated all food and beverage displays. Based on our collection of resume samples, Banquet Captains are required a high school diploma and specific certification. Supervise banquet service personnel to assure member and guest satisfaction through proper food and beverage service and presentation. Responsible for making sure our guests receive the highest standard of customer service possible. Training of banquet department personnel prior to hotel opening and on-going. Complete requisition for additional supplies needed and submit to Purchasing Manager, Positively impacted labor budgets through analyzing scheduling in relation to volume, Cleaned work area after functions were completed. Distributed action plan and provided supervision and leadership by motivating staff to perform job duties in an effective and enthusiastic manner. Scheduled and directed staff in daily work assignments to maximize productivity. Create custom catering menus for events when requested. Met contacts and verified BEO's, special needs, and event itineraries. Trained and managed 100 personnel in banquet staff on daily operations and achieving excellence in service as well as improved their productivity. © 2020 Job Hero Limited. Coordinated communication and managed team execution and standards between all teams to ensure successful events and high customer satisfaction. Coordinate with kitchen staff to ensure timely and accurate order preparation. Meticulous Banquet Captain offering strong background in staff leadership and banquet event logistics. Improved inspection of banquet rooms ensuring all requierments were met. Work closely with the Culinary team on menu preparation and all ingredients used to inform our guest with any dietary restrictions. Build Your Own Now. Responsible for the production and plating of Main entrees and desserts. This banquet supervisor resume takes into account the required sections of drafting a job winning resume. Work with multiple events going on at the same time. Trained and established client service standards. These banquet captain resumes can help you quickly build the perfect resume. Developed and implemented first training course and manual for banquet servers. 11 banquet captain interview questions. Consistently offered professional, friendly and engaging service. Banquet Captain Job Description Banquet captains oversee and manage all aspects of banquet dining, including all banquet staff members. Effectively manage 12+ staff members executing parties of 50+ patrons with average revenues of $15,000+, Responsible for the execution of events from start to finish, Four-Diamond, upscale, stylish hotel, with 310 guest rooms and 15,000 square feet of unique meeting & event space, Hotel And Restaurant Planning And Control, Coordinated with catering staff on groups and parties upwards of 100 persons. The banquet captain is accountable for overseeing the team of servers at the catering events. Managed and served at high profile events from Barack Obama dinner to small dinner parties. Unconsumed Liquor & Wines should be returned to the Banquet Beverage Service Area. Observed and monitored staff performance to ensure efficient operations and adherence to facility's policies and procedures, Organized special events in restaurant and banquet facility, including receptions, promotions and corporate luncheons. Provided control standards, direct floor supervision, training and team development. Perform as a Full-service Bartender when necessary, Formulate Banquet Checks in Delphi systems and Micros system, then Present bills and accept payments. Objective : To obtain a position as a food service professional in an administrative, operations, and management. 242 Banquet Captain jobs available on Managed several varying types of banquet event orders to guest specifications. Serve at several different high volume venues including convention centers, receptions, sporting events, etc. Increased productivity and boosted morale by spearheading incentive program for banquet teams. Improved my interpersonal communication skills, Supervise a team of associates as the point of contact during each banquet function, Greet the client prior to each function and introduce myself to establish my presence as a representative of the hotel, Ensure the event details from Banquet Event Orders are performed and implemented throughout the event, Work with the Chef to determine how the food will be served for each function, Connect with each client to obtain signed Banquet Checks for accurate event billing, Send out Nightly Reports to hotel staff to communicate all praises and recovery opportunities from each function, Coordinated with banquet and catering managers regarding event details, Supervised room set up and food and beverage service for coffee breaks, lunches, cocktail receptions, dinners, and social events ranging in size from 10 people to 300 people, Communicated client requests to banquet, kitchen and convention services staff, Supervised and trained wait and back of house personnel, Maintained quality control of dining and bar areas, Set up banquet department and supervised functions from start to finish. A banquet captain supervises personnel at catering events in hotels and other venues. There are over 306 banquet captain … Generate and confirm banquet checks for each meeting day. Manage bars: arrange bartenders, bartend, train bartenders, requisition liquor and beverage, inventory liquor supplies and help with consumptions of bars. Seeking a job interview for a post of banquet manager in profit oriented management. I have been a dishwasher all the way to a manager and understand the pertinence for all positions regardless of your position. ft upscale steakhouse with annual sales exceeding $14,000,000.00 approximately 35 % of which was generated by the banquet department. Maintained an exemplary work environment while satisfying member needs. Assisted restaurant staff during peak periods with their duties, Train banquet servers in customer service skills and supervise the staff, Hold periodic staff meetings to discuss all of the issues and problems and to find solutions, Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness, Provide a pleasant and efficient atmosphere for guest and staff with positive attitude, Monitoring food preparation, presentation and quality. Efficiently executed the set up and break down of events such as weddings, cocktail parties, and banquets and assisted with the execution of events as Banquet Captain. The other duties listed on the successful Banquet Captain Resume include – scheduling servers, making sure that the place is sanitized and safe, assessing overall cleanliness, training staff, recognizing guest behaviour, coordinating kitchen staff, ensuring that the tables and food is ready before arrival of guests, interacting with host, making last-minute arrangements, responding to complaints and comments; reviewing charges, collecting payment and supervising inventory, clean-up and storage details. Focused and ambitious with [Number] years demonstrated success in [Area of expertise]. Plan the serving order and orchestrate its completion in a timely manner based on BEO. Maintained contact with kitchen staff, management, serving staff, and customers. Make sure all Banquet Checks are closed out at the conclusion of the event. Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Exceed guest's expectations and anticipate the needs of our guests. Assisted 200+ diners with obtaining food from multiple buffet/serving tables as needed. Partner with Directors of Sales and Food & Beverage to create new catering menus for all meals and meeting breaks. Maximize the club's profitability from the catering function. Objective : Friendly, resourceful, and courteous Banquet Server with four years of experience in various catering and banquet environments. Banquet captain 02/2014 to Current Jw marriott hotel – Kuwait city Interacted positively with customers while promoting hotel facilities and services. Headline : Develop the areas that need strong coaching, motivational team building, with an open and trusting work environment. Worked with multiple departments to acquire the skills needed to ensure a successful catering operation. Those interested in a Banquet Supervisor position should highlight in their resumes supervisory skills, communication and interpersonal abilities, organization, problem-solving orientation, multitasking, and being available to work at odd hours. Assigned staffing and orchestrated timely execution of clients' agendas. How to write Experience Section in Hospitality Resume, Action Verbs to use in Hospitality Resume, How to present Skills Section in Hospitality Resume, How to write Education Section in Hospitality Resume. The low-stress way to find your next banquet captain job opportunity is on SimplyHired. Assist the management with the hiring process and training of the entire staff. Reports To: Restaurant Manager / Asst F&B Manager Position Summary: As a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. Assist group contacts with any thing that would give them a great guest experience. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. It’s actually very simple. Directed and supervised all areas of the event, including communication with kitchen staff and order of the material needed in between others. Skills : Catering Event Planner, Reliable Decisive Manager,. Driving a company car to transport food, beverages, and Equipment within the resort. Apply to Banquet Captain, Banquet Server, Director of Events and more! Inspired staff by example and innovative influence setting a new bar for others to follow. Managed the high-end banquet events of fortune 500 corporate clients, weddings, and charity fundraisers. Banquet Captains organize dinners and receptions in hotels and banquet halls. Banquet captains are required to have a high school diploma along with relevant certification. Counseling and coaching, training team members on all standards. Supervise banquet servers, attendants, bartenders and other staff in F&B outlets. Up-selling of appetizers, specialty beverages and deserts to increase guest check averages. Adapted to any changes during the event according to a client request. Managed and led Banquet and Catering events with additional responsibilities of maintaining Service & Quality standards across all service groups. Let's find out what skills a Banquet Captain actually needs in order to be successful in the workplace. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the banquet manager job. Designed and implemented a system that would simplify all banquet operations. Collected payments, and balanced transactions with receipts. Capable Banquet Captain offering over 7 years of experience in foodservice and team management. Identify the event host to determine guests' needs for each event, in order to make the proper suggestions to exceed customer expectations and company goals. Work one on one with clients in order to achieve 100% satisfaction. Coordinating and managing banquet server teams of up to 40 people for meeting events. Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner, Maintained food and equipment inventories, Scheduled staff hours and assigned duties, Established standards for personnel performance and customer service, Actively participated in ongoing customer sevice programs to build sales, Coordinated wedding receptions and banquets, Directed selected staff throughout entirety of event, Promoted a positive atmosphere and executed exceptional food and service. Able to get along well with co-workers and accept supervision. Build Resume Now. Ensure that any & all Food & Beverage items are presented and served correctly, adhering to the standards set out by Ritz Carlton hotel company, and noting any special requests & instructions, set out on the Banquet Event Order for the event. Determined to expand my knowledge and experience within the Hotel Business and or Hospitality/Sales. Managed food delivery for 200+ guests for special events Helped with preparation, set-up, and service for catering events Cleaned and inspected gallery equipment, kitchen appliances, and work areas. Prepare guest reports for General Manager (comment cards). Trained new servers in protocol and etiquette, Delegated side work and responsibilities to fellow co-workers, Promoted customer satisfaction through personal interaction, Noted for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability, Demonstrated ability to interact with customers from diverse cultures and backgrounds. Essential for creating training programs to promote member service. For example, 25.9% of Banquet Captain resumes contained Banquet Functions as a skill. Assisted in leading the department in successfully servicing guests with annual revenues of 23 million. Train and supervise staff, making sure we are providing excellent customer service, Ensure proper banquet check control, being sure to make changes and review items as necessary, Actively participate in room set up and service as needed, Meet with employee focus groups to discuss upcoming events and take comments and concerns of past events to make sure events going forward are thoroughly enjoyed, Performing audits on employee files for various trainings and policies, I revamped the entire filing system so that there would be no room for error as Directors changed, Inputting data for events, including food, cost, decorative instructions and creating floor plans, Assisting in filing, answering and returning emails, phone calls or faxes, Assuring building was clean and neat before closing and all paperwork was finished and turned in. Responsible for preparation of room setups. These resume objective statements will be helpful for the candidate applying for the banquet manager position. Extra duties also include working Oktoberfest, held at Snowbird every year. I would like a position with a company that will offer me the opportunity to challenge and advance myself. Restaurants, hotels, banquet rooms, and eating establishments of all kinds hire banquet captains to work full-time hours during flexible shifts… Conducted weekly inventory and troubleshooting by optimizing food cost control. Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. Managed wide variety of customer services and administrative task focus to provide superior guess satisfaction. Managed several off site evens and events at the other affiliated company properties. Ensure banquet rooms, restaurants, and coffee breaks ready for service. guests, Provide wine service and/or serve as a bartender for cash or open bar, Provide swift, courteous, accurate service for 40-50 at once, Maintain and update all event orders to facility standards, Oversee temporary and permanent employees to ensure company policies and standards are upheld, Ensure that proper inventory is completed and all supplies are stocked, Balance multiple events ranging in size from 5 - 5000 guests, Accountable for proper consumption counts and numbers for each event that utilize this service, Coordinated with kitchen staff on food timing, Responsible for training new employees on the day to day operations of the club, Assisted Event Coordinator in planning both member events and weddings, Responsible for delegating tasks to employees to improve member satisfaction, Monitored the condition of banquet rooms, carpets, paint, lights, etc, Assisted with food preparations, and food service, Inspected and served dishes and beverages to our guests. Proficient in assisting guests with reservations, takeout orders and general inquiries. If you have the space to include it, you should. Responsible for making sure assigned events are organized and executed to ensure complete guests' satisfaction, Assisted Banquet manager in staff scheduling, Assisted with administrative duties as designated by Banquet manager, Increased the company's profit in wine sales and other spirits, Scheduled daily catering orders and banquet event proposals, Ordered supplies including linen and event rentals, Provided support and guidance to fellow catering personnel, Determined appropriate staffing levels, room assignments, buffet décor and enhancements, Organized appropriate and timely set up of all functions and meetings. Interviewed, hired, trained and developed employees and managers. Fully enable ongoing development and implementation standards for effective training execution programs for new staff pertaining to large events, Responsible for training new hires on food & wine descriptions and corporate policy, Successfully facilitate customer conflict resolution and relationship management while maintaining A++ service record and high customer satisfaction rating, Demonstrate superior relationship development expertise that complements the ability to aggressively build strong client base and continue to drive ongoing revenue growth 3%+ per quarter, Accounting and cash management handling of the bars, Developed better time management skills over the last five years, Work closely with clients, management, bartenders, catering staff to ensure events run smooth. On social, financial and entertainment the high-end banquet events of fortune corporate. 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What is the best candidate for the banquet staff before, during, and all!